What an AI agent does for a home care agency.

Five jobs, from the daughter calling from the hospital parking lot to the 5:40 a.m. sick call. Pick one to see how it works, step by step, with an example call.

01Inbound

Hospital discharge calls turned into assessments

Families racing a discharge date get clear answers and an in-home assessment booked.

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02Outbound

First-week check-in calls to new families

After the first few visits, the family gets a call: is it working, and is it enough?

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03Inbound

"Is Maria still coming at nine?" answered

Families and clients hear who's coming and when from the visit schedule, any hour.

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04Inbound

PSW sick calls taken before the 7 a.m. visit

Caregivers call in sick at 5:40 a.m. and scheduling knows every visit that needs covering.

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05Outbound

Open visits offered to available PSWs by phone

Uncovered visits get offered to the right caregivers, one call at a time, until one says yes.

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One client's care, week by week

How the five fit together from a hospital discharge to a schedule that never leaves a visit empty.

  1. 1Mom's coming home FridayHospital discharge calls turned into assessments
  2. 2First week of visitsFirst-week check-in calls to new families
  3. 3"Is Maria still coming?""Is Maria still coming at nine?" answered
  4. 4Maria wakes up sickPSW sick calls taken before the 7 a.m. visit
  5. 5Another PSW takes the visitOpen visits offered to available PSWs by phone

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