What an AI agent does for a hearing clinic.

Five jobs, each done at the caller's pace, with every time said twice and sent by text. Pick one to see how it works, step by step, with an example call.

01Inbound

First hearing tests booked, often by a spouse or adult child

The worried family member calls; the test is booked in the patient's name.

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02Inbound

Dead hearing aids talked through, then booked for repair

Battery, wax guard and charger checks first, then a drop-in or repair visit.

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03Inbound

Sudden hearing loss in one ear sent to the audiologist

A sudden drop in one ear goes to a clinician right away, never a routine test.

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04Outbound

Check-in calls in the first weeks with new hearing aids

New wearers get a call in the trial period, and problems become adjustment visits.

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05Outbound

Replacement calls when aids reach their funding cycle

Wearers with aids near their funding renewal get a call to book a new test.

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One patient, first test to second pair

How the five fit together across the years a patient wears aids from your clinic.

  1. 1His wife books the first testFirst hearing tests booked, often by a spouse or adult child
  2. 2Week two with new aidsCheck-in calls in the first weeks with new hearing aids
  3. 3Left aid goes silentDead hearing aids talked through, then booked for repair
  4. 4Wakes up deaf in one earSudden hearing loss in one ear sent to the audiologist
  5. 5Five years on, a new pairReplacement calls when aids reach their funding cycle

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