What an AI agent does for a hotel.
Five jobs, from the first direct booking to the tournament team that comes back every January. Pick one to see how it works, step by step, with an example call.
Direct room bookings with no travel-site commission
Reservation calls answered from live availability and booked direct, at any hour.
See how it works →02OutboundDay-before arrival calls with check-in details
Calls tomorrow's arrivals to confirm the time, offer early check-in and set up parking.
See how it works →03InboundRoom calls sent to housekeeping and maintenance
Towels, cribs, no heat and noisy neighbours sent to the right department with the room number.
See how it works →04InboundWedding and hockey tournament room blocks
Group block enquiries written up with rooms per night and sent to group sales.
See how it works →05OutboundLast year's tournament teams called to rebook
Calls last season's teams, weddings and crews before the dates fill, and books the block.
See how it works →One guest, from a weekend away to a wedding block
How the five fit together across one guest's stays with your hotel.
- 1Books Friday and Saturday directDirect room bookings with no travel-site commission
- 2Called the day before arrivalDay-before arrival calls with check-in details
- 3"Room 214 has no heat"Room calls sent to housekeeping and maintenance
- 4Plans her sister's wedding blockWedding and hockey tournament room blocks
- 5The team rebooks for next seasonLast year's tournament teams called to rebook
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