What an AI agent does for a credit union.

Five calls that keep members close, from a card kept by an ATM to the mortgage renewal that keeps their whole relationship with you. Pick one to see it step by step.

01Inbound

Kept, lost and stolen debit cards locked fast

Card calls go straight to member services, or the card-lock line after hours.

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02Inbound

Car loan and line of credit meetings booked by purpose

Members booked with the right lender, with enough time and the right paperwork.

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03Outbound

Loan applications chased for the last pay stub

Calls members whose loan is waiting on one document, and gets it in.

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04Outbound

GIC and term deposit maturities called ahead

Calls members a few weeks before a GIC matures and books time with an advisor.

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05Outbound

Member mortgage renewals called 120 days out

Members with a term ending hear from their credit union before a bank calls them.

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One member, many years

How the five fit together for a member who banks with you for life.

  1. 1ATM keeps the cardKept, lost and stolen debit cards locked fast
  2. 2Books a car loan meetingCar loan and line of credit meetings booked by purpose
  3. 3Pay stub still neededLoan applications chased for the last pay stub
  4. 4GIC comes dueGIC and term deposit maturities called ahead
  5. 5Mortgage term endsMember mortgage renewals called 120 days out

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