What the agent handles
- Books inspections around deadlines
- Quotes add-on services
- Coordinates access with agents
- Sends reports and invoices
- Takes report questions for inspectors
Real estate and property
AI receptionist for home inspectors
Books pre-purchase and pre-listing inspections around tight conditional deadlines, quotes add-ons like radon and sewer scopes, and passes report questions to the inspector.
CallerWe have five days to firm up our offer. Can you inspect this week?
CallerDo you check for mould and asbestos, or is that separate?
CallerI got the report but I don't understand what 'monitor' means in the roof section.
Where calls go
SchedulingInspectorsOffice admin
Warm transfer: When a buyer calls worried about a serious finding in their report, the agent warm-transfers to the inspector who did the job.
What it books
Home inspections
Why home inspectors miss calls, and what an AI receptionist changes
A home inspector is usually in a crawl space or on a roof when the phone rings, and the caller is a buyer with a conditional offer and five business days to firm up. They will call down the list of inspectors their realtor gave them and book the first one who answers. In the spring market that can be several calls a day, all wanting this week, while the inspector is three hours into a 1960s split-level with a flashlight in one hand.
A RealVoice AI receptionist answers your inspection line and books pre-purchase, pre-listing and new-construction inspections around the buyer's deadline. It asks for the address, the age and size of the home, whether it has a finished basement, a wood stove or a septic system, who the buyer's and listing agents are, and when the condition expires. It quotes your base fee and add-ons like radon testing, a sewer scope, thermal imaging or a WETT inspection from the price list you give it.
Findings stay with the inspector. The agent doesn't interpret a report, say whether a roof needs replacing or tell a buyer whether to walk away. Questions about a report become messages for the inspector who wrote it, and a buyer worried about a serious finding is warm-transferred to that inspector with a short private summary. Access with the sellers is arranged through the agents, and the office is told what was promised.
Example call, start to finish
- CallerWe got our offer accepted last night on a house in Kitchener, and we have five business days to firm up. Can you inspect before Friday?
- AI receptionistWe can. I have Wednesday at 9 a.m. or Thursday at 1 p.m. Are the sellers living there, and who is your realtor?
- CallerThey live there. Our agent is Paul Nguyen. Thursday at 1 works. Oh, and it has a wood stove in the basement. Do you look at that?
- AI receptionistSandeep, our inspector, is WETT certified, so he can do a WETT inspection of the stove on the same visit as an add-on. Do you know what year the house was built?
- Caller1958, I think.
- AI receptionistFor a house that age, many buyers add a sewer scope to check the line out to the street. Would you like that added as well? The prices for both will be in your confirmation.
- CallerYes, add both.
- AI receptionistYou're booked Thursday at 1 with Sandeep, with the WETT inspection and sewer scope. The office will contact Paul Nguyen to arrange access with the sellers, and you'll get a text now with the prices and when to expect the report.
After the call: The inspection is in the RealVoice schedule with both add-ons, the address, the 1958 build year and the Friday condition deadline. The office gets a text and an email to arrange access through Paul Nguyen, the buyer has a confirmation text with the prices you set, and the recording and summary are saved in the portal.
How it fits your day
- Spring market crunch
- From March to June, buyers with five-day conditions call all day. Each one is booked into the first slot that beats their deadline while the inspector stays on the roof.
- Calls from realtors
- Agents booking for their clients get times, add-on prices and what the inspector needs on site, and the access details are passed to the office. Buyers and agents get a reminder text the day before.
- Report questions
- "What does monitor mean in the roof section?" becomes a message for the inspector who did the job, and serious worries are transferred to them directly.
- Evenings after offers
- Offers are accepted at night. Buyers who call at 10 p.m. get a booked inspection before another inspector opens in the morning.
Your software
Today it books inspections and add-ons into the RealVoice schedule in the portal, keeps each booking's details and call recording there, and texts buyers and realtors their confirmations. If your inspection company runs Spectora, ISN, HomeGauge or Tap Inspect, the team can set up a connection to it; custom integrations are quoted separately.
What a missed call costs
A pre-purchase inspection with a sewer scope and a radon test can easily come to $700 or more, and the buyer with a five-day condition hires whoever answers first. Miss four of those calls a week through a sixteen-week spring and that's more than sixty inspections gone. The realtor who sent that buyer also notices, and the next referral goes to the inspector who picked up. Put your own fee and call volume into the missed-call calculator on our homepage.
Questions home inspectors ask
Can it book around a buyer's conditional deadline?
Yes. It asks when the condition expires and offers only open times that leave room for the report to arrive before that date.
Will it quote prices for radon, sewer scopes and other add-ons?
Yes, from the price list you give it, including fees that change with the size or age of the home. It never invents a price for a service you haven't listed.
Will it explain my report to the buyer?
No. It doesn't interpret findings. It takes the buyer's question for the inspector who did the job, or transfers them when they're worried about a serious finding.
Can realtors book inspections for their clients?
Yes. It takes the agent's name and brokerage, the client's details and the access arrangements, books the inspection and sends confirmations.
Will buyers realize they're speaking with an AI?
They will if they ask, because it tells them. What most buyers notice is that their inspection got booked on the first call, at night, before their deadline.
Hear it as your own home inspection company's front desk
Request a free demo call and the agent will phone you, set up as a business like yours.