What an AI agent does for a home builder.

Six jobs, from the first call about a new phase to the homeowner's year-end warranty list. Pick one to see the steps and an example call.

01Inbound

Phase release calls turned into sales centre visits

Buyers asking about the next phase hear the models and get a booked visit to the sales centre.

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02Outbound

Registrants called before the phase release

Everyone on the release list gets a call to book a release-day appointment, in the order you choose.

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03Outbound

Design centre selections booked before the cutoff

Purchasers are called to book flooring, cabinet and upgrade appointments before the selection deadline.

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04Inbound

"What stage is our lot at?" answered from the build schedule

Purchasers hear where their house is in the build and their closing date, without waiting on the site super.

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05Outbound

PDI walk-throughs booked ahead of closing

Purchasers are called to book their pre-delivery inspection, with what to expect and what to bring.

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06Inbound

Warranty claims logged with photos, by room

Homeowners report deficiencies any hour; no heat or an active leak reaches the on-call technician.

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One family, from release list to keys and beyond

How the six fit together for one purchaser, before they sign and after they move in.

  1. 1Hears about the new phasePhase release calls turned into sales centre visits
  2. 2Called before release dayRegistrants called before the phase release
  3. 3Picks floors and cabinetsDesign centre selections booked before the cutoff
  4. 4"Where's our lot at?""What stage is our lot at?" answered from the build schedule
  5. 5Walks the house before keysPDI walk-throughs booked ahead of closing
  6. 6Drywall pops, a sticky doorWarranty claims logged with photos, by room

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